- To meet or exceed our customers’ requirements for the quality of the products and services we provide.
- To improve the effectiveness of our Quality Management System processes and advance our use of technology continuously so as to enable our customers to become more efficient and profitable.
- To provide our employees with all necessary information, training, tools and support so that they can achieve our quality objectives.
- To treat all customers, employees, suppliers and our community with honesty and integrity.
- To conform to the requirements of The Quality Management standard.
To ensure that this policy is understood, implemented and maintained, all employees are made aware of this policy and informed of their requirements within the Quality System by training and access to this manual and the relevant procedures referenced in this manual.
Compliance with this manual, referenced procedures, and all associated documents is mandatory for all employees. Any variation can only be authorized by the President in line with current written document change procedures.